Privacy Policy
At SafeStar Psychiatric, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our services or visiting our website.
Information We Collect:
Personal Information: When you use our services or interact with our website, we may collect personal information such as your name, contact details, email address, and other relevant information necessary for providing our services.
Billing Information: When providing our mental health care services, we may collect billing information, such as payment details and insurance information.
Website Usage Information: We may collect non-personal information about your visit to our website, including the pages you view, the links you click, and other actions you take on the site. This information helps us improve the user experience and tailor our services to meet your needs better.
How We Use Your Information:
Service Provision: We use the information collected to provide and improve our services, communicate with you, and fulfill your requests.
Billing and Payments: Your billing information is used to process payments and manage accounts.
Communications: We may use your contact information to send you important updates, newsletters, promotional materials, or other communications related to our services.
Information Sharing and Disclosure:
Third-Party Service Providers: We prioritize the confidentiality and security of your personal information. We do not share your information, including phone numbers or email addresses, with any third parties or affiliates for marketing or promotional purposes. Your data is used solely to provide our services, including SMS communications related to SafeStar Psychiatric, and is not disclosed to any external parties.
Please note that you consent to receive SMS communications from SafeStar Psychiatric by providing your mobile number. However, you can opt out of receiving these messages at any time. To stop receiving SMS messages, reply “STOP” to any message received. We respect your preferences and will promptly honor your request to opt-out.
Data Security:
We implement security measures to protect the confidentiality and integrity of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
HIPAA Compliance:
SafeStar Psychiatric complies with the Health Insurance Portability and Accountability Act (HIPAA) to ensure the protection of your health information. We maintain appropriate administrative, physical, and technical safeguards to secure your protected health information (PHI) and only use or disclose PHI as permitted or required by law.
Your Choices:
You have the right to access, update, or delete your personal information held by us. You may also opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our communications.
Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.
Contact Us:
If you have any questions or concerns about our Privacy Policy or handling your personal information, please contact us at (469) 962-3393.
Thank you for choosing SafeStar Psychiatric for your healthcare needs.
